Terms of service


Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, slogans, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of One Stop Board Shop, LLC, Copyright ©, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping in this store or placing an order, and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards and Financing

We accept all of the methods of payment as shown on the footer of the home page as forms of payment. We also offer financing which can be selected at the checkout page online or by request in store. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that One Stop Board Shop, LLC is not responsible for the operation of, or content located on or throughout, any such site.

Multiple Product Orders

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. One Stop Board Shop, LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Other Conditions

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. One Stop Board Shop, LLC reserves the right to make changes to this site and these conditions at any time.

Out-of-Stock Products

We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will do our best to keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order of out-of-stock product(s) at any time prior to shipping.

Privacy 

We keep your personal information private and secure. When you make a purchase from One Stop Board Shop, LLC, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases, and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials, and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on Other Websites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. One Stop Board Shop, LLC is not responsible for the actions of third parties.

Returns/Refunds

One Stop Board Shop, LLC's Returns/Refund policy:

Vehicles - All vehicles are Final Sale.

Batteries - All batteries are Final Sale.

Tires, Wheels, Sealants, Bearings - All tires (including inner tubes), skateboard wheels (including belts and drive gears), sealant and bearing products are Final Sale.

Electronic Parts, Accessories, and Components - Any and all electronic parts, accessories, or component products are Final Sale.

Helmets - All helmets are Final Sale.

Accessories - We will issue a refund/credit if you are not satisfied with your purchase and notify us within 30 days of product receipt. It must be returned in the original packaging, unopened, and in salable condition. Returned product is subject to a 20% restocking charge and must be returned freight prepaid. Items that are damaged, unsanitary, dented or scratched, or otherwise not in the original condition of sale may be denied the return. Please contact us to issue an RMA. Please return items with all accessories, hardware, and packaging. If you do not, we may either deny the return, or allow a return with a nonrefundable deduction of your refund for what is missing.

If you received a discount by purchasing multiple items together, you will lose that discount if you do not return all items purchased. If you received a free item through a sale promotion, in order to receive a full refund, the free item must be included in the return.

All Final Sale merchandise cannot be returned and are nonrefundable. Other nonrefundable purchases include shop services, rental fees, lessons, custom orders, clearance items, personalized orders, gift cards, shipping insurance products, extended warranty products and other completed services.

Cancellation of local pickup, preorder or backorder items cannot be guaranteed. If a cancellation can be accommodated, a 5% transaction fee shall apply when processing the refund.

Warranty for All Products - One Stop Board Shop, LLC is not responsible for any defect due to manufacturing and/or workmanship of the manufacturer. The manufacturer's warranty shall apply for any defect due to manufacturing and/or workmanship.

Shipping charges are non-refundable. If you received a free or discounted shipping promotion, the shipping cost of the returned item(s) incurred by One Stop Board Shop, LLC will be deducted from the refund upon acceptance of the return.

If your order was incorrect or incurred any errors, please visit our Contact Us page or send us an email to theteam@onestopboardshop.com including your order number and we will provide an appropriate remedy, including but not limited to an exchange or refund.

All acceptance of returns are subject to One Stop Board Shop, LLC's sole discretion. Please use the Return and Exchange Portal to process an eligible return.

Shipping Policy

Most orders will ship within the next open business day, provided the product ordered is in stock. Orders are not guaranteed to be processed or shipped on Wednesday, Saturday or Sunday.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Shipping charges are non-refundable. If you received a free or discounted shipping promotion, the shipping cost of the returned item(s) incurred by One Stop Board Shop, LLC will be deducted from the refund upon acceptance of the return.

Shipping insurance through ShipTection is offered for purchase for your convenience. Opting out of ShipTection shipping insurance will result in the order being insured for the carrier's default minimum shipping value (up to $100 in most cases). One Stop Board Shop, LLC is not responsible for carrier resulted issues.

For international orders, shipping costs collected by One Stop Board Shop, LLC are not inclusive of any customs duties, fees, VAT or taxes. Any such customs duties, fees, VAT or taxes are the responsibility of the recipient and will be payable directly to the appropriate entities.

Taxes

Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where One Stop Board Shop, LLC holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, One Stop Board Shop, LLC shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. One Stop Board Shop, LLC shall also have the right to refuse or cancel any such orders, whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, One Stop Board Shop, LLC will issue a refund to your card in the amount of the incorrect price.